Enterprise Class Convenience Store Back Office Software

Envoy Retail comes as a complete back office solution. Unlike many competitor's, critical modules required to produce a truly functional back office are not "extra". Modules included in Envoy Retail are:

  • Headquarters Office
  • Merchandise Sales Management
  • Fuel Sales Management
  • Vendor Management
  • Inventory Management
  • Price Book Management
  • Daily Books / Retail Site Management
  • Accounts Receivable
  • Accounts Payable / Purchasing
  • Employee Time clock / PR
  • General Ledger
  • Customizable User Defined Reporting
  • Alert / Exception manager
  • Business Intelligence / KPI measuring
  • Handheld scanner integration
  • Third Party Accounting System Integration Designer
Key features of each module follow below
  • Control site behavior centrally from headquarters office
  • Control which vendors may deliver to which stores
  • Control which vendors may deliver which products
  • Control which items go to which stores
  • Control which prices go to which stores and at what times
  • Control how and at what cost items are received
  • Control competitor surveys at each store
  • Control which tasks are completed at which stores and it which sites
  • Control what each user accesses at each site
  • Control which employees may work at each site
  • Define all end of day tolerances by store and prevent close until resolved
  • Infinite user defined site grouping ability
  • Select different POS for each site if needed
  • Review and edit data collected from sites at headquarters office on and exception basis
  • Automatically request missing POS business days
  • Accommodates multiple UPC/PLU’s per product SKU and multiple UOM per item
  • Accommodates multiple suppliers and multiple Supplier UOM per supplier item
  • Assign retail price and cost by UPC/PLU by store
  • Reallocate unidentified item sales from POS to correct UPC
  • Interfaces to hand-held scanners for direct store delivery (DSD) and physical inventory counts
  • Accommodates fast food & deli sales through advanced recipe management
  • Create local items at the store for upload to the central office
  • Create credit items and link them to store items (bottle returns)
  • Tracks merchandise inventory, sales, profits, deliveries & turnover
  • Features multi-level user defined inventory hierarchy
  • Automatically generates product re-order reports
  • Reports on inventory over/short, shrinkage, spoilage & exceptions
  • Tracks inventory valuation by item
  • Accommodates multiple product types
  • Accommodates blended fuels
  • Accepts manual dip entries by decimal or fraction
  • Accommodates fuel on consignment & dealer commissions
  • Automatically tracks fuel inventory, sales, profits & deliveries
  • Accepts fuel deliveries at Gross and Net volumes
  • Supports multi-level fuel pricing (4 price levels per fuel grade)
  • Fuel costing by product by store
  • Reports on fuel over/short, fuel movement & fuel adjustments
  • Accommodates different fuel tank configurations
  • Features user defined tank conversion table
  • Accommodates maximum & minimum fuel tank volumes for fuel re-order
  • Provides suggested re-order volumes by fuel type
  • Features fuel temperature control for precise inventory tracking
  • Handles unlimited # of fuel pump dispensers
  • Accommodates multi-product dispensers
  • Automatically adjusts fuel inventory for pump tests
  • Collects competitor fuel price data and allows action to be taken (example - match price)
  • Supports time of day fuel pricing
  • Accommodates multiple suppliers per product
  • Store items (by UPC &/or PLU)
  • Group SKU (for department or category sales)
  • Combo products (ex. Coke, hotdog & chips for $3.99)
  • Recipes (ham sandwich, pizza, hotdog etc.
  • Ingredients (ham, bread, cheese, pepperoni etc.)
  • Assign min./max. GP% & stock guidelines by product
  • Features advanced reorder module
  • Use reorder wizard to select products by supplier, inventory hierarchy, or cost group
  • Create unlimited user-defined reorder codes based on past sales performance
  • Assign reorder codes by UPC/PLU item
  • Set "Event" reorder codes for promotions and specials
  • Specify supplier Lead Time and Delivery Frequency by supplier by store
  • Assign Min, Max, and Safety Stock levels
  • Complete central office Price Book control
  • Price Book wizard for retail price changes and supplier cost changes
  • Price changes by UPC, PLU, SKU, Combo Products and by UOM (Units of Measure)
  • Price maintenance by user defined cost/ price groups, inventory levels and store groups
  • Date & time based price changes, including happy hour pricing
  • Includes detailed exception reporting
  • Features advanced user defined promotions.
  • Unlimited promotion types available
  • Combos
  • Mix/ match
  • 2 for 1
  • Buy quantity x get quantity y free
  • Buy x or y, get z
  • Automated polling of retail sites
  • Accommodates both dealer operated and company operated stores
  • Interfaces to 20+ POS devices
  • Create user-defined store groups for advanced reporting and price changes
  • Organize stores according to a Geographic hierarchy (for taxes, supplier lead time and delivery frequency, etc.) or a Corporate hierarchy (for sales and accounting)
  • Use templates to quickly copy fuel setup, item prices, and item costs between stores
  • Create Characteristic Codes and assign such items as age, hours, food stamps, coupons, etc. to UPC/PLU items and stores
  • Use of hand held scanner facilitates receiving of merchandise, physical counts and inventory adjustments
  • Transfer inventory from store to store
  • Track sales by shift or day
  • Complete shift by shift & day end reconciliation
  • User defined methods of payment types
  • Unlimited user defined payins & payouts
  • Links "Payment from Till" deliveries from POS to DSD
  • Define end of day close tolerances at Headquarters Office for each store
  • Unlimited User Defined Chart of Accounts
  • Bank Reconciliation
  • Unlimited Bank Accounts
  • Supports Manual & Automatic General Ledger Entries
  • Complete Financial Statement Generator
  • Balance Sheet
  • Profit & Loss Statement
  • Trial Balance
  • Complete Accounts Receivable module
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  • Complete Receivables Listing
  • Aged Receivable Summary
  • Customer Statement Generation Capabilities
  • Complete accounts payable module
  • Complete purchasing module
  • Full receiving control lets you receive at the cost from Price Book, cost from supplier invoice, or the lower of the two
  • Track supplier claimed vs. actual quantity and cost
  • Complete supplier invoice entry module, including supplier invoice matching
  • Features 1 Way and 3 Way invoice matching
  • Complete purchase order module
  • EDI ordering and receiving capabilities
  • Complete supplier maintenance, including payment terms
  • Highly advanced and configurable Computer Assisted Order (CAO) generation
  • Generates payments & checks automatically
  • Create employees and assign characteristics
  • Assign unique PIN for each employee
  • Employees can be assigned to multiple stores
  • Enter and track time sheet entries of hours worked
  • Features Punch Clock screen for easy punch-in/out
  • Pay employees based on hours worked or setup “award” codes for special dollar payments
  • Optional store-level payroll module accommodates fixed salary, hourly wages, overtime wages & user defined deductions
  • Features a wide range of built-in reports for fuel, inventory, pricing, movement, exceptions, commission/royalty, and more
  • Reports are dynamic, allowing users to range store, product, category, date, etc.
  • Print reports to screen, printer, or a variety of electronic file formats including MS Excel, PDF, text, and more
  • Deliver scheduled reports via email
  • Features easy to use widely used standard built-in report designer for custom report building
  • Create any alert on any table in the Envoy system
  • Built in designer aides in alert building
  • Most common alerts preloaded
  • Receive alerts via email or text
  • Quickly identify both fuel and merchandise margin exceptions (higher and lower) with user defined color coded tools
  • Export exceptions for data sharing
  • Review any period and any store or group of stores
  • Drill directly from the exception
  • Comprehensive pivot views of store day data
  • Automatically graph data by simply highlighting the data
  • Can be viewed for single store on single date or multiple stores for multiple dates
  • Drill into each aspect to the lowest level detail
  • Export filtered or non-filtered data to Excel and others
  • Desk top widgets to display key metrics
  • User defined KPI values for measuring key metrics
  • Market Basket analysis
  • SAP R3
  • JD Edwards
  • Microsoft Dynamics GP (formerly Great Plains)
  • Sage MAS 200
  • Sage MAS 90
  • Peach Tree
  • QuickBooks
  • DM2
  • AIMS
  • Generic ASCII
  • Generic XML

Envoy Retail Features

Envoy Retail comes as a complete back office solution. Unlike many competitor's, critical modules required to produce a truly functional back office are not "extra". Modules included in Envoy Retail are:

  • Headquarters Office
  • Merchandise Sales Management
  • Fuel Sales Management
  • Vendor Management
  • Inventory Management
  • Price Book Management
  • Daily Books / Retail Site Management
  • Accounting - Accounts Receivable, Accounts Payable / Purchasing , Employee Time clock / PR, General Ledger
  • Customizable User Defined Reporting
  • Alert / Exception manager
  • Business Intelligence / KPI measuring
  • Handheld scanner integration
  • Third Party Accounting System Integration Designer

Key features of each module follow below.

Headquarters Office

  • Control site behavior centrally from headquarters office
  • Control which vendors may deliver to which stores
  • Control which vendors may deliver which products
  • Control which items go to which stores
  • Control which prices go to which stores and at what times
  • Control how and at what cost items are received
  • Control competitor surveys at each store
  • Control which tasks are completed at which stores and it which sites
  • Control what each user accesses at each site
  • Control which employees may work at each site
  • Define all end of day tolerances by store and prevent close until resolved
  • Infinite user defined site grouping ability
  • Select different POS for each site if needed
  • Review and edit data collected from sites at headquarters office on and exception basis
  • Automatically request missing POS business days

 Merchandise Sales Management

  • Accommodates multiple UPC/PLU’s per product SKU and multiple UOM per item
  • Accommodates multiple suppliers and multiple Supplier UOM per supplier item
  • Assign retail price and cost by UPC/PLU by store
  • Reallocate unidentified item sales from POS to correct UPC
  • Interfaces to hand-held scanners for direct store delivery (DSD) and physical inventory counts
  • Accommodates fast food & deli sales through advanced recipe management
  • Create local items at the store for upload to the central office
  • Create credit items and link them to store items (bottle returns)
  • Tracks merchandise inventory, sales, profits, deliveries & turnover
  • Features multi-level user defined inventory hierarchy
  • Automatically generates product re-order reports
  • Reports on inventory over/short, shrinkage, spoilage & exceptions
  • Tracks inventory valuation by item
  • Accommodates multiple product types

Fuel Sales Management

  • Accommodates blended fuels
  • Accepts manual dip entries by decimal or fraction
  • Accommodates fuel on consignment & dealer commissions
  • Automatically tracks fuel inventory, sales, profits & deliveries
  • Accepts fuel deliveries at Gross and Net volumes
  • Supports multi-level fuel pricing (4 price levels per fuel grade)
  • Fuel costing by product by store
  • Reports on fuel over/short, fuel movement & fuel adjustments
  • Accommodates different fuel tank configurations
  • Features user defined tank conversion table
  • Accommodates maximum & minimum fuel tank volumes for fuel re-order
  • Provides suggested re-order volumes by fuel type
  • Features fuel temperature control for precise inventory tracking
  • Handles unlimited # of fuel pump dispensers
  • Accommodates multi-product dispensers
  • Automatically adjusts fuel inventory for pump tests
  • Collects competitor fuel price data and allows action to be taken (example - match price)
  • Supports time of day fuel pricing
  • Accommodates multiple suppliers per product

Inventory Management

  • Store items (by UPC &/or PLU)
  • Group SKU (for department or category sales)
  • Combo products (ex. Coke, hotdog & chips for $3.99)
  • Recipes (ham sandwich, pizza, hotdog etc.
  • Ingredients (ham, bread, cheese, pepperoni etc.)
  • Assign min./max. GP% & stock guidelines by product
  • Features advanced reorder module
  • Use reorder wizard to select products by supplier, inventory hierarchy, or cost group
  • Create unlimited user-defined reorder codes based on past sales performance
  • Assign reorder codes by UPC/PLU item
  • Set "Event" reorder codes for promotions and specials
  • Specify supplier Lead Time and Delivery Frequency by supplier by store
  • Assign Min, Max, and Safety Stock levels

Pricebook Management

  • Complete central office Price Book control
  • Price Book wizard for retail price changes and supplier cost changes
  • Price changes by UPC, PLU, SKU, Combo Products and by UOM (Units of Measure)
  • Price maintenance by user defined cost/ price groups, inventory levels and store groups
  • Date & time based price changes, including happy hour pricing
  • Includes detailed exception reporting
  • Features advanced user defined promotions.
  • Unlimited promotion types available
  • Combos
  • Mix/ match
  • 2 for 1
  • Buy quantity x get quantity y free
  • Buy x or y, get z 

 Retail Site Management

  • Automated polling of retail sites
  • Accommodates both dealer operated and company operated stores
  • Interfaces to 20+ POS devices
  • Create user-defined store groups for advanced reporting and price changes
  • Organize stores according to a Geographic hierarchy (for taxes, supplier lead time and delivery frequency, etc.) or a Corporate hierarchy (for sales and accounting)
  • Use templates to quickly copy fuel setup, item prices, and item costs between stores
  • Create Characteristic Codes and assign such items as age, hours, food stamps, coupons, etc. to UPC/PLU items and stores
  • Use of hand held scanner facilitates receiving of merchandise, physical counts and inventory adjustments
  • Transfer inventory from store to store
  • Track sales by shift or day
  • Complete shift by shift & day end reconciliation
  • User defined methods of payment types
  • Unlimited user defined payins & payouts
  • Links "Payment from Till" deliveries from POS to DSD
  • Define end of day close tolerances at Headquarters Office for each store

General Ledger

  • Unlimited User Defined Chart of Accounts
  • Bank Reconciliation
  • Unlimited Bank Accounts
  • Supports Manual & Automatic General Ledger Entries
  • Complete Financial Statement Generator
  • Balance Sheet
  • Profit & Loss Statement
  • Trial Balance

Accounts Receivable

  • Complete Accounts Receivable module
  • Supports local accounts at each store with centralized Headquarters Office management
  • Complete Receivables Listing
  • Aged Receivable Summary
  • Customer Statement Generation Capabilities

Accounts Payable / Purchasing

  • Complete accounts payable module
  • Complete purchasing module
  • Full receiving control lets you receive at the cost from Price Book, cost from supplier invoice, or the lower of the two
  • Track supplier claimed vs. actual quantity and cost
  • Complete supplier invoice entry module, including supplier invoice matching
  • Features 1 Way and 3 Way invoice matching
  • Complete purchase order module
  • EDI ordering and receiving capabilities
  • Complete supplier maintenance, including payment terms
  • Highly advanced and configurable Computer Assisted Order (CAO) generation
  • Generates payments & checks automatically

Employee Module

  • Create employees and assign characteristics
  • Assign unique PIN for each employee
  • Employees can be assigned to multiple stores
  • Enter and track time sheet entries of hours worked
  • Features Punch Clock screen for easy punch-in/out
  • Pay employees based on hours worked or setup “award” codes for special dollar payments
  • Optional store-level payroll module accommodates fixed salary, hourly wages, overtime wages & user defined deductions

Customizable End User Reporting

  • Features a wide range of built-in reports for fuel, inventory, pricing, movement, exceptions, commission/royalty, and more
  • Reports are dynamic, allowing users to range store, product, category, date, etc.
  • Print reports to screen, printer, or a variety of electronic file formats including MS Excel, PDF, text, and more
  • Deliver scheduled reports via email
  • Features easy to use widely used standard built-in report designer for custom report building

Alert / Exception manager

  • Create any alert on any table in the Envoy system
  • Built in designer aides in alert building
  • Most common alerts preloaded
  • Receive alerts via email or text

Business Intelligence

  • Quickly identify both fuel and merchandise margin exceptions (higher and lower) with user defined color coded tools
  • Export exceptions for data sharing
  • Review any period and any store or group of stores
  • Drill directly from the exception
  • Comprehensive pivot views of store day data
  • Automatically graph data by simply highlighting the data
  • Can be viewed for single store on single date or multiple stores for multiple dates
  • Drill into each aspect to the lowest level detail
  • Export filtered or non-filtered data to Excel and others
  • Desk top widgets to display key metrics
  • User defined KPI values for measuring key metrics
  • Market Basket analysis

Third Party Accounting Exports

  • SAP R3
  • JD Edwards
  • Microsoft Dynamics GP (formerly Great Plains)
  • Sage MAS 200
  • Sage MAS 90
  • Peach Tree
  • QuickBooks
  • DM2
  • AIMS
  • Generic ASCII
  • Generic XML

 

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